Despite the recession and car sales issues, Toyota and Lexus have earned 10 Segment Awards in the 2009 J.D. Power and Associates Initial Quality Study. Lexus continues to lead with the LX 570, boasting of being one of the problem-free vehicles available in the market today.
“We’re quite pleased to lead 10 segments and Lexus’ top position overall,” said TMS President Jim Lentz. “The dependability of our vehicles has always been a major factor in the company’s success. The IQS 90-day feedback is just one measurement – along with warranty claims, long-term durability, resale value and buyer loyalty – that helps us gauge our overall quality.”
With these citations and feedbacks, it is apparent that Toyota and Lexus have continued in the injection of quality without compromise for its vehicles. And with these awards, Toyota can only look forward to improving its goal, making car production quality better and enhanced, something that motorists look for today.
(Source) Press
Tags: car production, car sales, citations, compromise, free vehicles, j d power, j d power and associates, Lexus, motorists, president jim, production quality, quality study, recession