With 15 years tucked under its belt, the 2009 Dodge Ram continues to uphold tradition as being the top truck to get as far as consumer preference is concerned. This is backed by Strategic Vision’s 2009 Total Quality Index, where the Dodge Ram leads the way with the highest Total Quality score of any truck in the 15-year history of the study. Customers specifically noted that the Ram has the best added storage capability along with the best truck interior ever rated by customers.

“Our all-new 2009 Dodge Ram is rated by owners as the best truck ever built,” said Doug Betts, Senior Vice President – Quality, Chrysler Group LLC. “It is a game-changing, class-leading truck that is second to none. This award confirms that we are making significant changes and improvements, which enhance the overall ownership experience and are being recognized by our customers.”

One of the highlights of the 2009 Dodge Ram include its highly touted RamBox cargo management system. This includes a versatile, weatherproof, lockable, illuminated, drainable storage bins; pickup bed dividers; a two-foot bed extender and a cargo rail system with sliding adjustable cleats.

(Source) Press

Tags: 2009 dodge ram, bed extender, cargo management, chrysler group, Dodge, foot bed, ownership experience, quality chrysler, quality index, second to none, storage bins, strategic vision, truck interior

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A new version of the Female Friendly Interactive Training Center program has been announced by AskPatty.com, a program that aims to improve online training meant for women on how to attract, sell, retain and increase loyalty among potential customers.

Through this program, women who successfully complete the program can go on and help build, develop and maintain an efficient workforce that should benefit auto retailers and dealerships in handling customers and the business operations more efficiently. At the rate that things are going on these days, it is apparent that such a training module is a big boost, particularly since it is something they can learn online.

“Our goal is to provide training for automotive retail locations that is beneficial to the entire staff to help women have a great experience with all aspects of the car buying and automotive ownership experience. By utilizing this web based platform we can deliver timely video training along with testing to provide the participants with the necessary tools to increase sales and customer satisfaction with women,” according to Jody DeVere, Founder and CEO of AskPatty.com.

(Source) Press

Tags: auto retailers, business operations, car buying, customer satisfaction, devere, interactive training, necessary tools, ownership experience, participants, retail locations, video training, workforce

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Volvo Cars announces a great value added plan that many Volvo car owners may want to check out. This is the Safe and Sound Coverage plan, a program that covers tremendous value to buyers by wrapping a comprehensive list of benefits into one package.

“This is best-in-class coverage,” said Tassos Panas, Executive Vice President, Sales Operations. “Today, consumers are looking for value, and Volvo has built an overall coverage program that adds value and peace of mind to their ownership experience.”

The Safe + Sound Coverage Program includes:

• 5 years/60,000 miles Scheduled Maintenance
• 5 years/60,000 Coverage on Wear Items
• 5 years/60,000 Manufacturers Warranty
• 5 years/Unlimited Roadside Assistance (On Call program)

Features:

• 24/7 roadside assistance
• Towing to your nearest Volvo retailer
• Computerized trip routing/map service
• Lockout assistance
• Trip interruption expense benefits
• Car rental discounts
• Jump-starting, winching, battery failure, changing a flat or emergency gasoline delivery
• Volvo retailer locator

(Source) Press

Tags: battery failure, car owners, car rental discounts, coverage plan, coverage program, expense benefits, manufacturers warranty, ownership experience, peace of mind, program features, retailer locator, roadside assistance, sales operations, Volvo, Volvo, volvo car, volvo retailer

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In an effort to increase the awareness of certified used hybrid vehicles, Toyota has announced the launching of its Toyota Certified Used Hybrid (TCUH) program to help direct customers to quality hybrids.

The influx of hybrid cars have been evident lately and the only problem is perhaps how they can get their hands on them. Also, the confidence that they can solicit from these hybrid transportation solutions is another aspect that is up in the air. But thanks to this new program it looks like consumers can expect better direction on how to properly own a certified hybrid vehicle.

The Toyota Certified program combines the confidence of purchasing a new vehicle with the value of a used vehicle to provide a “like new” ownership experience. Toyota certified used vehicles offer consumers a smart alternative to traditional used car options and give them the peace of mind they seek when purchasing a used vehicle.

(Source) Press

Tags: hybrid vehicles, hybrids, ownership experience, purchasing a used vehicle, Toyota, toyota certified used vehicles

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