Penske Truck Leasing Opens Claims InSite
Monday, May 4th, 2009Truck collisions and accidents have their share of issues, particularly when it is time to make claims. This time however, a Claims InSite has been opened, aiming to strike down the long wait and complement its North America truck collision repair centers.
Claims InSite is a unique solution designed to facilitate management of the entire accident process in real time, from incident reporting to ensuring vehicles are repaired in a quick, efficient and cost-effective manner. The solution also identifies the right collision repair centers and finds the best locations for chassis, body and trailer repairs, complete vehicle refinishing, and frame and alignment work for commercial trucks and vehicles via a national network.
When an accident occurs, Penske customers can call the 24-hour, seven-day per week Claims InSite national call center for assistance. Claims specialists gather claim information, including incident details from the driver, vehicle photos and police reports, and upload it to a Web-based management system. As details regarding repairs and insurance claims are processed, customers can track progress in real-time through the password-protected site, located at MyFleetAtPenske.com.
(Source) Press
Tags: Accidents, alignment work, chassis, collision repair, commercial trucks, Insurance, insurance claims, management system, national call center, north america, police reports, real time, trailer repairs, truck collision, truck collisions, truck leasing, unique solution, vehicle photos, web based management