Women need the respect and proper attention when it comes to car maintenance services. And one good thing to direct the female drivers to car service centers is being certified on being female friendly. Autohaus Imports Inc. becomes the first certified female friendly center in Raleigh, completing the AskPatty.com Certified Female Friendly training.
Similar to most special training courses aimed at being certified for a marquee niche, AutoHaus successfully completed over 8 hours of online training on how to better meet the expectations of the woman consumer.
“Up until now, like many automotive businesses, we thought the obvious goal was to ensure that women were treated the same as men. Through the Ask Patty program, we’ve learned that treating women the same as men does not necessarily yield the ideal experience for women. This may not sound profound, but with an increased awareness of what elements women seek in a positive automotive servicing experience, our service center is better prepared to meet and exceed the expectations of our female clients” stated Doug Rogers, Owner/Operator, Autohaus Imports Inc.
An Ask Patty certified service center creates an inviting and comfortable environment where women feel welcome. They guarantee that the experience of repairing and maintaining a vehicle will be a pleasant one. Ask Patty trained and certified associates are held to a high level of customer satisfaction with women consumers.
(Source) Press
Tags: car maintenance services, car service, consumers, customer satisfaction, doug rogers, elements, female clients, female drivers, friendly center, niche, owner operator, proper attention, training courses