BMW North America Announces Best of the Best Dealerships

Even during hard times there will be businesses, or dealerships in this case, that will stand out above the rest. Apparently, BMW has top performing dealers in the U.S., most of which were lauded for their performance. The 31 BMW dealers out of 338 nationwide awarded the “2009 Center of Excellence Award” were selected based on the criteria of customer satisfaction, brand representation, and operational excellence.

Recent independent studies confirm BMW’s superior customer service performance. J.D. Power and Associates’ Customer Service Index (CSI) Study ranked the BMW dealer network among the top three automotive brand franchises in the US for its superior customer satisfaction and dealer service. And BusinessWeek identified BMW as one of the top 25 “Customer Service Champs” among all companies in the US.

Overview “2009 Center of Excellence Award”:

  1. East Bay BMW
  2. BMW of San Diego
  3. Crevier BMW
  4. South Bay BMW
  5. Global Imports
  6. BMW of Dubuque
  7. Isringhausen Imports
  8. Laurel BMW of Westmont
  9. Basney BMW
  10. Baron BMW
  11. BMW Gallery
  12. Erhard BMW of Bloomfield Hills
  13. Erhard BMW of Farmington Hills
  14. Bavarian Motor Village, Ltd.
  15. Motorwerks BMW
  16. Hendrick BMW
  17. Flemington BMW
  18. BMW of Freehold
  19. Paul Miller BMW
  20. Hassel BMW
  21. Wide World BMW
  22. Towne BMW
  23. Voss Village BMW
  24. Classic BMW
  25. BMW of Tulsa
  26. Kuni BMW
  27. Daniels BMW
  28. Rick Hendrick Imports
  29. BMW of Austin
  30. Advantage BMW
  31. BMW of the Permian Basin

(Source) Press

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